Great Customer Experience. Guaranteed.

Posted Leave a commentPosted in culture, experience, Leadership, Management, mattress industry, purpose, service

FIRST OFF TODAY….save the date for the best event in the industry, the Seena Magowitz Charity Golf Classic on November 1-3, 2019. If you haven’t been you really should go, we promise a great experience and you can help us fight a really horrible disease! Kinsley and I had a great conversation in this episode […]

How Do You Define Failure?

Posted 4 CommentsPosted in e-commerce, experience, faith, Leadership, marketing, mattress industry, product development, Retail

Before I get started on this week’s blog I want to direct you to this podcast featuring Rick Anderson, the President of Tempur Sealy International. We talk about the reunion with Mattress Firm, MAP pricing, the value of the Tempur-Pedic brand, and Ricks’ very cool Caddy Shack golf bag so check it out. Q1 of […]

Purpose can…

Posted 24 CommentsPosted in culture, faith, Leadership, purpose

Last week on September 4th Kadin Lee Roberts-Day (KRD), a sophomore at Joplin High School collapsed in the gym during football practice and died from cardiac arrest. When someone dies unexpectedly, especially that young, it’s difficult to process. Both of my kids attend this school and didn’t know Kadin very well but that didn’t matter […]