Great Customer Experience. Guaranteed.

Posted Leave a commentPosted in culture, experience, Leadership, Management, mattress industry, purpose, service

FIRST OFF TODAY….save the date for the best event in the industry, the Seena Magowitz Charity Golf Classic on November 1-3, 2019. If you haven’t been you really should go, we promise a great experience and you can help us fight a really horrible disease! Kinsley and I had a great conversation in this episode […]

How Do You Define Failure?

Posted 4 CommentsPosted in e-commerce, experience, faith, Leadership, marketing, mattress industry, product development, Retail

Before I get started on this week’s blog I want to direct you to this podcast featuring Rick Anderson, the President of Tempur Sealy International. We talk about the reunion with Mattress Firm, MAP pricing, the value of the Tempur-Pedic brand, and Ricks’ very cool Caddy Shack golf bag so check it out. Q1 of […]

Dos Marcos Takes The Stage in NOLA

Posted Leave a commentPosted in culture, experience, fun, furniture, Leadership, Management, mattresses, Retail, service

Mark Kinsley and I took the Dos Marcos show on the road this last week to New Orleans, Louisiana for the big Nationwide Primetime event. Over 4,000 people gathered together from all over the country to take advantage of show specials, eat great food, see old friends, and learn. Something really great happens when you […]