What’s Your WOW Factor?

Posted 4 CommentsPosted in advertising, creativity, e-commerce, experience, marketing, mattresses, product, purpose, Retail

Consumers are shopping for mattresses online more than ever because there are bullshit review sites that over-promise on sub-par products that ultimately fall short of expectations. Many of these online brands could care less about profitability which means they are playing a different game than most of us, resulting in a big increase in acquisition […]

Great Customer Experience. Guaranteed.

Posted Leave a commentPosted in culture, experience, Leadership, Management, mattress industry, purpose, service

FIRST OFF TODAY….save the date for the best event in the industry, the Seena Magowitz Charity Golf Classic on November 1-3, 2019. If you haven’t been you really should go, we promise a great experience and you can help us fight a really horrible disease! Kinsley and I had a great conversation in this episode […]