The old proverb says, “Success has many fathers, but failure is an orphan.” How true is that? One thing about our culture that drives me absolutely crazy is the rapid pace at which people attempt to flee blame. Look no further than the political arena for evidence of this. These guys steal, cheat, lie, commit adultery and betray our trust almost daily, yet nobody is at fault. They put their spin-meisters on the issue and create a bunch of excuses as to why “it” happened.
The reality is that we are all going to fail at some point in time, so my question to you is which person are you when failure happens? (more…)
How would you rate the mattress industry if you were an outsider looking in? Take a look at the following categories and give our industry a little self-evaluation. Rate us a one where the industry could use major improvements and/or is doing a horrible job, and a five where we are doing an excellent job. Let’s see how we score: (more…)
It was Sunday night and my wife and I were sitting in our screened-in porch with our kids, watching the storm. My son, Nick, was collecting hail to see if it tasted like ice. But any feeling that this was an ordinary storm would soon melt away. I received a text from my good friend John Walsh, who lives about five minutes away, telling me that a tornado touched down in his neighborhood, taking out a few trees. But still, at that moment, I had no reason to believe that this storm would prove catastrophic.
At 5:41 p.m. on May 22, the eighth-deadliest tornado in U.S. history hit my hometown of Joplin, Missouri. Stretching almost a mile wide and running 13 miles long, it completely destroyed everything in its path. (more…)
So much of our time is spent trying to figure out the best way to sell to our customers (and by that, I mean the ones paying the invoices every month) that we often forget about the customers closer to home. How often do you consider the customer that pays your salary?
It’s easy to forget that sometimes our most vital customer could be the one sitting in the office down the hall. Based on my past experiences, I know they’re not always at the forefront of one’s mind. Have you ever considered what could get accomplished if you were both playing on the same team? (more…)