5 Ways MATTRESS FIRM Ignites Its Team

Posted 10 CommentsPosted in Leadership, mattress industry, Retail

Last week I traveled to Washington, D.C., to join Mattress Firm at their annual leadership conference “BEDTalks.” My first thought before committing to go was, “Great, another couple days of meetings, listening to people talk about the mission statement, how to drive sales this Presidents’ Day, and some B.S. rah-rah conversation about people being the […]

Stop Selling!

Posted 4 CommentsPosted in marketing

Do you ever get sick of being sold to? I do, I must admit. Not only sick of it, but also highly irritated by it. Don’t get me wrong, if I go into a store and there is a skilled sales professional there to help me make a good decision, that is a TOTALLY different […]