If you read this blog much you probably know that I have two kids, both very involved in sports. My daughter plays on a traveling softball team and they do a great job. Except that lately they have not been doing their best and the coaches and parents are frustrated that the effort isn’t there […]
We just finished up a big sales meeting in which we brought together our entire team from the bedding group to get ready for the ISPA Expo coming up at the end of the month. Normally when you get through one of those types of meetings, you leave with a few takeaways that can really […]
Have you ever worked retail? I have, and I waited tables and bartended for years in high school and college. Didn’t you just hate it when a customer gave you attitude, was rude, and acted like you were the cause for all of their problems? I used to get so annoyed but there was almost […]
The following is a guest post by Mark Kinsley Few envision themselves as a person doomed to be inadequate. Those thoughts may creep into one’s head, but they’re not welcome. We believe there’s a hero inside each of us. So why do marketers and salespeople rely on a model of inadequacy when people really want […]
Travel back in time with me: I was 28 years old and VP of National Accounts working for Serta in charge of the Sam’s Club business. Ed Lilly, my CEO, wanted me to take a trip with him to Carthage to visit Leggett & Platt and explain what Sam’s was all about. Sam’s was a […]