With Steve Jobs’ passing, it is important that we reflect on the changes he made on his (and nearly every) industry. We need our own revolutionary thinkers to transform the bedding industry.
Are we taking full advantage of user opinions? We need to be listening to our vocal users to understand their needs, wants and what will ultimately help them relate to our products.
Happy employees are more productive employees. What are we doing to ensure both the happiness and success of our employees in a mutually beneficial way?
Do you have “raving fans”? What can we do to ensure our customers have the best experience possible and make them want to share with others?