Simple Business Lessons from the Brilliance of March Madness
As the pageantry of another college basketball season came to an end and my team, the Kansas Jayhawks, lost the title, I realized something: Fans love March Madness.
Tag: simple
How to lose a million customers in one simple move
Netflix thought it was making the right move by separating its services. The ensuing backlash proves customer communication and research is necessary to avoid a business blunder.